Supply Tracker Dashboard

Summary

Overview

The client faced recurring challenges in tracking supply chain efficiency and ensuring that customer orders were fulfilled On-Time and In-Full (OTIF). Manual data consolidation from multiple systems led to fragmented visibility, delayed insights and limited ability to identify and address root causes behind missed OTIF targets. To address these challenges, our team developed a real-time Supply Tracker Dashboard, enabling unified visibility across the supply chain, automated performance tracking and actionable insights to improve operational efficiency.

Key Issue

Challenge

Lack of Visibility: No central view to confirm accurate, on-time order fulfillment.
Root Cause Identification: Data silos made delays and failures hard to trace.
Manual Reporting: Teams spent hours merging fragmented data with no real-time insight.

Our Approach

Solution

We implemented an integrated data analytics solution powered by Microsoft technologies to provide real-time, actionable insights into supply chain performance.

Data Integration: Merged data from Dynamics 365, SharePoint & other apps into Azure Data Lake.
Power BI Dashboard: Delivered a live dashboard with OTIF and fulfillment insights.
Automated Refresh & Alerts: Set 30-minute refreshes and delay alerts.

Client Information

Client

Largest Pharma Company in Australia

Domain

Pharma

Our Case Studies

Value Created

Impact

15+ Hours Saved/Week - Automated reporting & data aggregation

30% Better Plan Accuracy - Enhanced customer satisfaction

25% Increase in OTIF - Improved order fulfillment efficiency

40% Faster Data Processing - Quicker, insight-driven decisions

Result Overview

Outcome

The Supply Tracker Dashboard empowered the client with end-to-end visibility across the supply chain, enabling proactive management, improved customer satisfaction and measurable operational efficiency. The automation of data flows and analytics transformed their reporting process from reactive to insight-driven, setting a strong foundation for continuous supply chain optimization.

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